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5th Birthday Celebrations

November 2011

Birthday Cake

With the number of small businesses that never make it past the first year or two, many consider it to be a remarkable achievement for a company with such humble beginnings to make it to the five-year mark, and going from strength to strength. At times, we consider it to be a miracle!

123 Debt Solutions Ltd was formed in November 2006, by two young men who had experienced first-hand the problems that are created when dealing with unmanageable unsecured debt. A couple of years research, training and trialling ensued, before the systems and processes were refined enough to start to try to help people with their debt problems for real!

Moving from bedroom offices to a large technology park in South Liverpool in early 2009, 123 started to increase their workforce and client base. Now employing over 70 staff, the company is proud to say that over 10,000 individuals have received first class service from the always dedicated advisory and client liaison teams. The majority of these clients have entered into arrangements with 123 Debt Solutions over the last two and-a-half years, which shows how quickly the company has grown.

The fifth birthday was marked by a celebration in an exclusive Liverpool city centre establishment, attended by over 150 guests including current and past employees, friends, family and a variety of business associates. The event was not only a big celebration of the number of goals and targets that have been achieved and surpassed during the past five years, but also provided a glimpse towards the future, as the company continues to strive to improve and evolve.

Plans are already underway to refine internal systems. Websites are being revamped to increase again (if that is possible!) the number of genuine debt-help enquiries that are received. The customer journey will be improved by changes to the online client portal, and an increase in the number of services that will be provided in-house.

With future economic forecasts continuing to look bleak, most are in agreement that individuals will continue to struggle with unmanageable debt for the foreseeable future. As long as this is the case, 123 Debt Solutions will still aim to offer the highest quality debt advice and to help as many people become debt free as quickly as possible.


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