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New Offices and Faces

July 2012

New office space of over 2000 sq ft is sourced in Newton Court to house Pareto Money and also the 123 Debt Solutions administration team. This enables space to be utilised within the Dryden Road office complex to provide dedicated units for the PPI, Client and creditor liaison teams. 123 Debt Solutions and Pareto Money Management now cover over 5,500 sq ft in total office space.

Further recruitment drives ensue to increase the client and creditor liaison departments. The increase in staff should help to compliment the drive to improve even further customer service offerings and our client retention levels. Even though customer satisfaction rates have always been high, with over 9000 active debt management clients we need to ensure that this satisfaction level is maintained, or even improved. Staff levels reach a new high of 115 full time individuals.

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