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Compliance team takes shape

September 2014

123 Debt Solutions welcomes a new compliance manager, and also two external compliance agencies who are to be tasked with ensuring that the company complies with the rules and requirements of our regulators and that the company operates in the most compliant manner possible.

Work is taking place on the policies, procedures and processes that the company adheres to, with a view to providing the best possible service to all of our customers and ensuring that Treating Customers Fairly is at the heart of everything that we do.

The compliance team has also been bolstered by the addition of 3 full time members of the quality assurance team, who will oversee our communications with our customers, and how compliant we are when we conduct these communications.

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